Frequently Asked Questions
What forms of payment do you accept?
We accept the following methods of payment: Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Klarna, Cash App Afterpay, and Fashion Funster store credit codes. Purchasers must be aged 18 and above.
How much does shipping cost?
Standard shipping via USPS or UPS is a flat rate of $10.00 per US order or FREE for US orders $150+ with code FREESHIP. Standard shipping to Canada via UPS is a flat rate of $30.00 per order. For all other countries, please email us at shop@fashionfunster.com before purchase to discuss our international shipping policies and rates.
When will my order ship?
All items are in stock and ship within 48 hours or 2 business days Monday through Saturday (excluding holidays). We do not drop ship or process pre-orders or backorders. Our full shipping policy is available here: https://www.fashionfunster.com/shipping
Do you offer express shipping?
Absolutely! Should you require your order expedited, please email us before purchase at shop@fashionfunster.com, and we will email you express and overnight shipping quotes to your specific zip code.
How do I track my order?
You will receive a shipping confirmation email that includes your tracking information. If you’re having trouble tracking your order, please reach out via our contact page or email us at shop@fashionfunster.com and we’ll be happy to help.
I just placed an order. Can I change the shipping address?
If you just placed an order and need to update your shipping address, please contact us immediately with your order number and the correct address. We will do our best to catch it before fulfillment, but once an order has shipped, we cannot change the address.
Can I modify or cancel an order I just placed?
We cannot adjust prices, apply discount codes after checkout, or change the contents of an order once it has been submitted. If you would like to combine two or more orders into a single shipment, we are happy to accommodate as long as the orders are placed on the same business day. Please reach out via our contact page or email us right away at shop@fashionfunster.com to combine same-day orders. Because we process orders quickly, cancellations are subject to a 15% restocking fee and must be requested within 2 hours of order placement.
What is Fashion Funster’s return policy?
Our full return policy is available here: https://www.fashionfunster.com/returns
Where are you located?
We are an exclusively online USA-based boutique located in sunny Arizona. When you purchase something from Fashion Funster you are supporting a small business and the artists, small businesses, and brands that we work with - THANK YOU, THANK YOU, THANK YOU! We are beyond grateful for your support!
Do you offer sales or discounts?
Yes! Join our email list today to unlock exclusive early access to seasonal promotions and enjoy 10% off your next order. (Scroll down to find our sign-up box). We also have a first-come, first-served sale section in our shop while supplies last. Shop the sale here: https://www.fashionfunster.com/shop/sale
Do you price match?
We are a small business, and because of our scale, we are not able to compete with massive department store margins. However, we provide what larger stores cannot: exceptional personalized service, careful curation, and direct hands-on support. Our small shop focuses on quality over quantity. We carefully hand-inspect every item that we sell. All orders ship fast and arrive beautifully wrapped in sturdy shipping boxes - no poly mailers! We are here to support you personally through the shopping and ordering process, and we truly appreciate your business!
Is Fashion Funster on social media?
Here at Fashion Funster, we’ve chosen to be a completely social media-free small business. Instead of managing feeds, we dedicate 100% of our time to what matters most: providing you with exceptional customer service and a personalized shopping experience. Because we do not have an official social media presence, please be aware that any accounts claiming to be Fashion Funster or associated with us on Instagram, Facebook, TikTok, or other platforms are fraudulent.